CBS Worldwide Unit of Fiserv Licenses Technology of SEDONA Corporation Fiserv CBS Worldwide will incorporate the technology of SEDONA Corporation to provide a Web-based customer relationship management solution to current and future CBS Worldwide clients. The new product suite - called DecisionHouse - is the newest entry into the CRM market by CBS Worldwide, a dominant player in core processing and client/server applications in the financial services industry. The DecisionHouse suite will include analytics, advanced profitability analysis and customer relationship lifecycle management tools. The DecisionHouse suite will provide financial services institutions with the ability to effectively identify, acquire, foster and retain loyal, profitable customers. It features a number of capabilities, including lead and referral tracking, profitability management, campaign management and householding. This provides a 360-degree view of the customers or members and allows the financial institution to better plan for and service its targeted market. CBS Worldwide is a unit of Fiserv, Inc., and is a leading financial information systems provider serving the global marketplace. More than 200 commercial banks, private banks, finance houses, building societies, credit unions, thrifts and diversified financial companies use Fiserv CBS technology. Fiserv CBS Worldwide is on the Internet at http://www.fiservcbs.com. Fiserv, Inc. (Nasdaq: FISV) is an independent, full-service provider of integrated data processing and information management systems to the financial industry. As a leading technology resource, Fiserv serves more than 13,000 financial services providers worldwide, including banks, broker-dealers, credit unions, financial planners/investment advisers, insurance agents and companies, mortgage banks and savings institutions. Headquartered in Brookfield, Wisconsin, Fiserv also can be found on the Internet at www.fiserv.com.
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